Please note that our support is only available for our partners regarding our product platform IRISXtract™ for Documents plus the appropriate solutions!
Please understand that we are not able to offer support and service for Professional Products
In case any questions come up, please contact the I.R.I.S. group here.
As I.R.I.S. solutions are used to optimize business critical core processes, high system availability is a must.
Professional technical customer service with fast reaction times is therefore natural at I.R.I.S. AG.
The support services range from telephone hotline support via remote maintenance to on-site support by qualified I.R.I.S. technicians and engineers. Web-based support systems will be available on a parallel level to customers and partners in the future.
For support, please contact our support team at:
IRISXtract™ Support team
Monday till Friday from 8 a.m. to 6 p.m.
All other products of the I.R.I.S. Group cannot be supported via this hotline.