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Contact: Professional Products Support
Please note that our support is only available for our partners regarding our product platform IRISXtract™ for Documents plus the appropriate solutions!
Please understand that we are not able to offer support and service for Professional Products
- Readiris
- IRISDocumentServer
- IRISPowerscan
- IRISPen
- IRISNotes
- IRISCard
- IRIScan
- IRISPhoto
In case any questions come up, please contact the I.R.I.S. group here.
Contact: IRISXtract™ support
As I.R.I.S. solutions are used to optimize business critical core processes, high system availability is a must.
Professional technical customer service with fast reaction times is therefore natural at I.R.I.S. AG.
The support services range from telephone hotline support via remote maintenance to on-site support by qualified I.R.I.S. technicians and engineers. Web-based support systems will be available on a parallel level to customers and partners in the future.
For support, please contact our support team at:
IRISXtract™ Support team
Hotline: +49-241-92035-33
E-Mail: support-de@iriscorporate.com
Monday till Friday from 8 a.m. to 6 p.m.
All other products of the I.R.I.S. Group cannot be supported via this hotline.